Terms & Conditions

Returns Policy

As all of our products are personalised we do not accept returns. However if your item arrives damaged please contact us within 7 days with photographic evidence, and send back to us within 30 days for a replacement or refund.

Delivery

Our dispatch times are 2-5 working days. We send all of our UK customers items via Royal Mail 1st class signed for, which usually takes 1-2 workings days. Overseas customers we send with Royal Mail or a courier depending on how large the order is. Please allow up to 15 days for delivery to overseas customers.

Privacy Policy

We take the protection of our customers data very seriously. We would never pass on to a third party company, other than for the sole purpose of delivering your items e.g. through a trusted courier service. Your details will never be used for anything other than the sole purpose of you receiving your items. If you have signed up to our newsletter a trusted third party company MailChimp will store your email address, this will only be used for us to send you the latest offers and newest products we have to offer! We also use Stripe and Paypal for payment purposes, please check their own privacy policies if you would like to see how they deal with your data. 

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